WHITE PAPER - Symantec Backup Exec 12 for Windows servers gives Windows based organizations a flexible, powerful solution they need to efficiently manage backups and restores across a distributed organization.
Posted: December 10, 2008 | Published: December 10, 2008


Topics:  Backups | Data Centers | Data Recovery | Enterprise | LAN | SAN | Storage Management

EDITORIAL RESOURCE GUIDE - This E-Guide explains the usefulness of mobile CRM, ERP and SAP applications in the enterprise and looks at some potential roadblocks to mobilizing enterprise applications.
Posted: December 10, 2008 | Published: September 17, 2008


Topics:  Enterprise | ERP | Instant Messaging | Mobile CRM | Mobile Device Management | Mobile Workers | Wireless Networks

WHITE PAPER - The frontline data warehouse is the newest innovation in analytics and data warehousing for organizations building competitive advantage through analytics.
Posted: December 9, 2008 | Published: December 9, 2008


Topics:  Analytic Applications Software | Backups | Business Intelligence | Data Warehouses | Enterprise | ERP | OLTP | SQL

WHITE PAPER - This document describes the security features of the BlackBerry Enterprise Solution and provides an overview of the BlackBerry security architecture.
Posted: December 9, 2008 | Published: December 9, 2008


Topics:  Authentication | Data Security | Desktop Applications Management | Encryption Standards | Enterprise | Messaging Security | Mobile Device Management | Security Threats | Wi-Fi | Wireless Security

WHITE PAPER - Devices that are running the BlackBerry Application Suite can use all the IT policy rules that are associated with the supported features of the BlackBerry Application Suite.
Posted: December 9, 2008 | Published: December 9, 2008


Topics:  Data Synchronization | Databases | Enterprise | Enterprise Systems | JavaScript | Mobile Device Management | Mobile Workers | Policy-Based Network Management | Wi-Fi

CASE STUDY - This study illustrates the financial impact of implementing the BT Diamond IP suite of IPAM solutions, particularly IPControl Software and IPControl Sapphire appliances, on a large enterprise in the financial services industry.
Posted: December 9, 2008 | Published: September 8, 2008


Topics:  Enterprise | Financial Management | Financial Services Industry | IP Address Management | Product Management | Productivity | ROI | Sales

EGUIDE - This Expert Guide will help readers lay the groundwork for the next great wave of application adoption.
Posted: December 8, 2008 | Published: December 5, 2008


Topics:  Best Practices | Enterprise | Networking | Troubleshooting | Videoconferences | VoIP | WAN

WHITE PAPER - This paper explains how a decisive strategy and integrated systems will enable you to surmount the costly barriers now associated with employee absence management.
Posted: December 5, 2008 | Published: December 5, 2008


Topics:  Business Intelligence | Customer Service | Enterprise | Human Resources Management | Human Resources Services | Productivity | Time and Attendance Software | Time Management | Time Management Software

WHITE PAPER - The purpose of this paper is to examine "scheduling to the opportunity" in more depth and demonstrate how leading retailers make this concept work.
Posted: December 5, 2008 | Published: December 5, 2008


Topics:  Customer Service | Enterprise | ERP | POS | Productivity | Workforce Management Software | Workforce Planning

WHITE PAPER - In this presentation transcript of a recent expert videocast, you'll read how Don Van Doren of UniComm Consulting explains what UC is and is not and how it can enhance the nature of customer interactions.
Posted: December 5, 2008 | Published: December 5, 2008


Topics:  Call Centers | Communications Software | Customer Service | Enterprise | Instant Messaging | Unified Messaging | Unified Messaging Systems

CASE STUDY - The MCNOSC needed an affordable and easy-to-manage alternate site with real-time data transfer that would be reliable in the event of a catastrophe so they implemented VMware virtual infrastructure which effectively met their requirements.
Posted: December 5, 2008 | Published: December 5, 2008


Topics:  Disaster Recovery | Enterprise | Memory | Network Security | Networking | VMware

PRODUCT LITERATURE - FAMIS Maintenance Management supplies comprehensive features for managing all aspects of corrective maintenance, preventive maintenance, modifications and renovations.
Posted: December 5, 2008 | Published: December 5, 2008


Topics:  Business Processes | Enterprise | Internet | Maintenance Contracts | Project Management | Software

WHITE PAPER - The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi-channel touchpoints.
Posted: December 5, 2008 | Published: December 5, 2008


Topics:  Business Processes | Call Centers | Customer Service | Enterprise | Marketing | Sales

WHITE PAPER - A key element of any labor compliance program is improving the accuracy, auditability, and consistency of workforce management processes-employee forecasting and scheduling, time and attendance, and workforce reporting.
Posted: December 5, 2008 | Published: December 5, 2008


Topics:  Databases | Enterprise | Productivity | Sales | Security | Software | TCO

EZINE - Disaster recovery (DR) has quickly become the top priority for today's storage managers. However, the issue isn't whether or not you have a DR plan, but rather if you have one that will work when needed. This paper covers all the bases.
Posted: December 5, 2008 | Published: December 5, 2008


Topics:  Backups | Business Continuity Planning | Business Continuity Planning Software | Disaster Planning | Disaster Recovery | Enterprise | Server Virtualization | Storage Systems | VMware