WHITE PAPER - The purpose of this paper is to resolve any lingering questions you may have about ping and to take your understanding to the next level.
Posted: December 10, 2008 | Published: October 11, 2008


Topics:  Business Intelligence | Internet | Internet Applications Software | IP | Network Authentication Protocols | Network Management | UDP

WEBCAST - Ajax, new application frameworks, and more iterative development processes mean that many developers find themselves working more closely with designers or even being charged with design themselves.
Posted: December 9, 2008 | Premiered: December 8, 2008


Topics:  AJAX | Application Infrastructure | Internet | Project Management | User Experience | Web Applications Management | Web Development

WEBCAST - Steve's book, High Performance Web Sites, describes the 14 best practices he developed while working as the Chief Performance Architect at Yahoo!.
Posted: December 9, 2008 | Premiered: December 5, 2008


Topics:  AJAX | HTML | Internet | Java | JavaScript | Web Development | XML

WHITE PAPER - This paper details the single view strategies of several global companies that have successfully applied the vision to achieve their view and the technology to enable it.
Posted: December 5, 2008 | Published: December 5, 2008


Topics:  CRM | Customer Loyalty | Customer Satisfaction | Customer Service | Data Mining | Internet | Marketing | Sales

WHITE PAPER - The need for one-to-one marketing has never been more urgent. This white paper shows how three core strategies must be deployed in order to address current and future business challenges, and to continue the journey toward the one-to-one future.
Posted: December 5, 2008 | Published: December 5, 2008


Topics:  CRM | Financial Services | Internet | Marketing | Real-time Analytics | Sales

PRODUCT LITERATURE - FAMIS Maintenance Management supplies comprehensive features for managing all aspects of corrective maintenance, preventive maintenance, modifications and renovations.
Posted: December 5, 2008 | Published: December 5, 2008


Topics:  Business Processes | Enterprise | Internet | Maintenance Contracts | Project Management | Software

WHITE PAPER - An effective fraud detection system makes consumers feel safe and welcome by learning their behavior, protecting their account information, and responding appropriately to risk with knowledge of internal changes as well as global fraud patterns.
Posted: December 4, 2008 | Published: November 13, 2008


Topics:  Encryption Standards | Fraud Protection | Identity Theft | Internet | Payment Card Industry | Payment Card Industry Data Security Standard | Security Policies

WHITE PAPER - This learning guide shows you how to compromise between operating efficiency and data integrity by exposing new security attacks, offering password protection tips, and providing a checklist for your System i security plan.
Posted: December 1, 2008 | Published: November 26, 2008


Topics:  Access Control | Enterprise | Firewall Management | FTP | HIPAA | Internet | Security Threats | System i | VPN

TECHNICAL ARTICLE - There is a lot of misinformation about Windows Vista in a managed IT environment. This article is intended to clear up misperceptions and provide an honest and frank assessment of the challenges and benefits of Windows Vista for IT professionals.
Posted: November 26, 2008 | Published: November 26, 2008


Topics:  Access Control | Desktop Computer Support | Desktop Management | Internet | Systems Integration | Testing | Windows Vista | Windows XP

WHITE PAPER - Read this paper to get tips about how to best implement a successful social email marketing campaign.
Posted: November 26, 2008 | Published: November 26, 2008


Topics:  Brand Loyalty | CRM | Customer Satisfaction | Email Marketing | Internet | Social Computing | Social Networking

WHITE PAPER - The RSA Anti-Fraud Command Center (AFCC) is a 24x7 war room that is designed to detect, monitor, track and shut down phishing, pharming and Trojan attacks against almost 300 institutions worldwide.
Posted: November 21, 2008 | Published: November 21, 2008


Topics:  Accounting | Banking Industry | Banking Systems | Email | Fraud Protection | FTP | HTML | Internet | Phishing | Trojan Horses

BOOK - This guide provides a high-level approach to the different methodologies with lots of information not only on running contact centers, but also on implementing technology in contact centers in a profitable way.
Posted: November 21, 2008 | Published: November 21, 2008


Topics:  Call Centers | Contact Center Management | Contact Center Services | Contact Centers | CRM | Customer Satisfaction | Enterprise Applications Software | Internet | IP | SOA | Web Services

WHITE PAPER - Read more about improving your communications and simplifying the device-centric world with SIP Communications for Dummies 2nd Edition.
Posted: November 21, 2008 | Published: November 21, 2008


Topics:  Business Communications | Communications Systems | Enterprise | Internet | Mobile Device Management | Mobile Workers | Productivity | SIP | VoIP

WHITE PAPER - This paper details how the emergence of Web 2.0 has created a fertile threat environment for malware writers and distributors to spread their wares and offers a solution.
Posted: November 19, 2008 | Published: November 19, 2008


Topics:  Access Control | Endpoint Security | Identity Management | Identity Theft | Internet | Malware | Security Threats | Social Networking | Software as a Service | Web Browsers | Web Services Security

EGUIDE - This SearchTelecom.com workshop looks at how to build business and technical plans to make sure all of the bases are covered for delivering highquality services that can be efficiently and consistently managed.
Posted: November 19, 2008 | Published: November 19, 2008


Topics:  Billing Systems | Cable Modems | Customer Service | Internet | Network Infrastructure | Telecommunications Industry | Telecommunications Service Providers | Telecommunications Services | Telecommunications Systems