WHITE PAPER - Discover the Six Laws of Persuasion and learn how to use them to conduct more effective negotiations.
Posted: December 10, 2008 | Published: October 1, 2006


Topics:  Business Environment | Contract Management | Leadership | Marketing | Negotiation | Sales | Strategic Planning | Supplier Relationship Management | Training and Educational Services | Vendor Selection

WHITE PAPER - This paper describes the technical limitations inherent in the architecture of traditional databases and other MPP (massive parallel processing) alternatives.
Posted: December 9, 2008 | Published: December 9, 2008


Topics:  Backups | Data Warehouses | Database Management | Database Performance Management | Hardware | Network Performance | Sales | SAN

WHITE PAPER - This paper details the single view strategies of several global companies that have successfully applied the vision to achieve their view and the technology to enable it.
Posted: December 5, 2008 | Published: December 5, 2008


Topics:  CRM | Customer Loyalty | Customer Satisfaction | Customer Service | Data Mining | Internet | Marketing | Sales

WHITE PAPER - The need for one-to-one marketing has never been more urgent. This white paper shows how three core strategies must be deployed in order to address current and future business challenges, and to continue the journey toward the one-to-one future.
Posted: December 5, 2008 | Published: December 5, 2008


Topics:  CRM | Financial Services | Internet | Marketing | Real-time Analytics | Sales

WHITE PAPER - A key element of any labor compliance program is improving the accuracy, auditability, and consistency of workforce management processes-employee forecasting and scheduling, time and attendance, and workforce reporting.
Posted: December 5, 2008 | Published: December 5, 2008


Topics:  Databases | Enterprise | Productivity | Sales | Security | Software | TCO

WHITE PAPER - The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi-channel touchpoints.
Posted: December 5, 2008 | Published: December 5, 2008


Topics:  Business Processes | Call Centers | Customer Service | Enterprise | Marketing | Sales

WHITE PAPER - Best-in-Class companies increase their annual corporate profit margin by an average of 16%. Find out how you can achieve Best-in-Class results by accessing your complimentary copy of this report.
Posted: December 3, 2008 | Published: December 3, 2008


Topics:  Enterprise | Industry Organizations | Performance Testing | Research and Development | Sales | Sales Representatives

WHITE PAPER - In these uncertain times, you can't afford not to maximize the value of your information. Download this white paper to learn the right steps to managing your enterprise data for faster, more cost-effective business operations.
Posted: November 30, 2008 | Published: November 27, 2008


Topics:  CRM | Data Quality | Data Security | Enterprise | ERP | Information Management | Sales

WHITE PAPER - This whitepaper defines the concept of Sales P3, which represent the core elements of building a world class sales organization.
Posted: November 26, 2008 | Published: November 26, 2008


Topics:  Best Practices | CRM | Manufacturing | Marketing | Performance Testing | Sales | Scalability Testing

WHITE PAPER - Learn about a commission and compensation system that will drive ROI by supporting unlimited payment schedules and providing comprehensive reporting of all results delivered over the Web.
Posted: November 19, 2008 | Published: May 1, 2008


Topics:  Business Process Automation | Incentive Management | Incentive Management Software | Insurance Industry | Regulatory Compliance | Reporting Software | Sales

WHITE PAPER - BPA solutions provide the tools, technologies, and infrastructure to automate complex business processes end to end in order to help increase competitive advantage and deliver tremendous value and visibility to your business.
Posted: November 18, 2008 | Published: November 18, 2008


Topics:  Business Intelligence | Business Process Automation | Call Centers | Financial Services | Financial Services Industry | Financial Transaction Processing | Sales | SWIFT

WHITE PAPER - Written for technology decision makers in midsize companies, renowned IDC analyst Ray Boggs leverages recent research studies to provide fresh insight on the changing midmarket telephony environment.
Posted: November 13, 2008 | Published: November 13, 2008


Topics:  Communications Networks | Communications Software | IP | IP Telephony | Sales | SMBs | TCO | Telephony Systems

WHITE PAPER - Read this whitepaper to understand what file integrity monitoring really means and why simple detection of change is not enough to get compliant for PCI DSS and why it is so important to achieve and maintain that compliance.
Posted: November 4, 2008 | Published: November 4, 2008


Topics:  Business Intelligence | Compliance (Finance) | Dashboards | Payment Card Industry | Payment Card Industry Data Security Standard Compliance | Sales | Security Infrastructure

WHITE PAPER - This paper explores the various ways that today's organizations are automating the interaction between CRM and IVR applications to increase customer loyalty and retention as well as maximize efficiency and productivity of service and sales functions.
Posted: October 29, 2008 | Published: October 29, 2008


Topics:  CRM | Customer Loyalty | Data Quality | Databases | IVR | Marketing | Productivity | Sales

WHITE PAPER - This white paper will explore the use of technology today to help manage the ISO certification process, and the associated pitfalls that exist along the way.
Posted: October 27, 2008 | Published: October 27, 2008


Topics:  Auditing (Finance) | Business Process Management | CRM | Document Management | ERP | ISO | Manufacturing | Manufacturing Industry | Regulatory Compliance | Sales